Each purchase is promptly processed, meticulously packed, and dispatched swiftly upon receipt. Following dispatch, you will receive a tracking number via email to monitor the progress of your shipment. If, within 7-14 working days, your order hasn’t reached you, please don’t hesitate to contact us at hello-shana@hotmail.com. Feel free to use the tracking number for updates.

It’s important to note that shipping timelines may experience slight extensions during peak seasons or holidays due to increased demand. Additionally, for international orders, customs clearance may introduce a minor delay. Rest assured, once your parcel is dispatched, the Delivery Courier takes charge of managing the details.

Postage Charges

• Domestic Delivery – Postage fees for domestic delivery are as below:

           East Malaysia : RM10

           Sabah & Sarawak : RM15

           Note : Free domestic delivery on purchases above RM250.

• International Delivery – Coming Soon!